Last Updated: 11 September 2026

Johnson Duro respects your privacy and is committed to protecting the personal information you provide when using this website.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, how long we retain it, and the rights you may have in relation to your personal information.

This policy applies to information collected through johnsonduro.com, including information submitted through the website’s contact and quote request forms.

1. Who We Are

This website is owned and operated by Johnson Duro.

If you have questions about this Privacy Policy or how your personal information is handled, you can contact us at:

Email: moc.orudnosnhojobfsctd-195b1a@ofni

2. Information We Collect

We may collect personal information that you voluntarily provide when using the website.

Depending on how you interact with the website, this may include:

We only request information that is reasonably necessary for the purpose for which it is collected.

3. How We Collect Your Information

We collect information when you:

The website uses Elementor Forms to collect and submit information provided through the website forms.

Information submitted through these forms is stored within the website’s WordPress environment and is also sent to Johnson Duro by email so that the enquiry or quote request can be reviewed and responded to.

4. How We Use Your Information

We use the information you provide for specific purposes, including:

Johnson Duro does not use information submitted through the website for marketing purposes.

We do not sell, rent, or otherwise use your personal information for third-party marketing.

5. Project Scripts and Uploaded Files

If you upload a script or other file through the quote request form, the file is stored on the website’s hosting server.

Uploaded files are used to understand and assess the project for which they were submitted.

Please only upload files that are relevant to your project and that you are authorised to share.

Uploaded files and associated project information are retained only for as long as reasonably necessary for the purposes for which they were collected, including reviewing the project, responding to the enquiry, providing requested services, maintaining appropriate business records, or meeting applicable legal obligations.

6. How Long We Keep Your Information

We do not currently apply a fixed retention period to every type of information submitted through the website.

Instead, personal information and uploaded project files are retained only for as long as reasonably necessary for the purpose for which they were collected, including:

When personal information is no longer reasonably required for these purposes, it may be securely deleted or otherwise disposed of.

7. Who Has Access to Your Information

Information submitted through the website is accessible to Johnson Duro for the purposes described in this Privacy Policy.

We do not sell, rent, or use your personal information for third-party marketing.

Personal information may be disclosed where required or permitted by applicable law, including where necessary to comply with a legal obligation or protect our legal rights, security, or the integrity of the website.

8. Website Storage and Security

Information submitted through the website is stored within the website’s WordPress environment and on the server hosting the website.

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should therefore avoid submitting information through the website that is unrelated to your enquiry or project.

9. Cookies and Similar Technologies

The website may use cookies and similar technologies that are necessary for the operation, security, and functionality of the website.

The website does not use information submitted through the contact or quote request forms for advertising or marketing purposes.

Some pages on the website contain embedded YouTube videos. YouTube may use cookies or similar technologies when embedded content is loaded or interacted with.

For more information about cookies used in connection with embedded YouTube content, please refer to Google’s and YouTube’s applicable privacy information.

10. Embedded YouTube Content

Some pages on this website contain videos embedded from YouTube.

When you view or interact with an embedded YouTube video, YouTube may collect information about your interaction with the video and may use cookies or similar technologies in accordance with Google’s and YouTube’s own privacy practices.

Johnson Duro does not control the information collected by YouTube through its embedded content.

For information about how YouTube and Google process information, please refer to their respective privacy policies.

11. Your Data Protection Rights

Under applicable Kenyan data protection law, you may have rights in relation to your personal information, including the right:

The application of these rights may depend on the circumstances and applicable legal requirements.

12. How to Exercise Your Rights

If you would like to exercise a data protection right or ask a question about how your information is handled, contact:

Johnson Duro
Email: moc.orudnosnhojobfsctd-89276b@ofni

Please provide enough information for us to understand and respond to your request.

We may need to verify your identity before responding to certain requests in order to protect your personal information.

13. Complaints

If you have concerns about how your personal information has been handled, we encourage you to contact Johnson Duro first at:

moc.orudnosnhojobfsctd-1bd67f@ofni

You may also lodge a complaint with the Office of the Data Protection Commissioner (ODPC) of Kenya where you believe your rights under applicable data protection law have been infringed.

14. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, our data processing practices, or applicable laws and regulations.

The Last Updated date at the beginning of this policy indicates when it was most recently updated.

We encourage you to review this page periodically for any changes.

15. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Johnson Duro
Email: moc.orudnosnhojobfsctd-2ae4c9@ofni